Blog

Entrepreneur Lifestyle: Not All Sunshine and Rainbows

Entrepreneurship Not All Sunshine and Rainbows | Kopf Consulting

“You don’t need to work for someone else, you just need to work for yourself.” The phrase I have seen over a thousand times in Facebook groups, tweets, Instagram posts – you name it. Someone exclaims they are fed up working in the “rat race” and everyone chimes in: “Quit. Be your own boss.” “You…

Getting Out of Your Virtual Assistant’s Way

Getting Out of Your Virtual Assistant's Way | Kopf Consulting

As entrepreneurs, we have so much to do! Yes, I am stating the obvious but if you really stop to think about it, we are the content writers, the social media managers, the webmasters, the customer service reps, the butchers, the bakers, the candlestick makers (couldn’t help myself). The point is, we are a one…

Launch Season is Upon Us

Launch Season is Here | Kopf Consulting

September 1st is the (unofficial) kick-off for the launch season! Over the next 4-8 weeks, you may begin to see teasers about what's in store for this holiday season. From freebies in the form of downloads to informative webinars, entrepreneurs will be competing to get your attention (and some of that holiday cash you have…

The Power of Customer Service

Power of Customer Service | Kopf Consulting

Before diving into something profound and astute (who are we kidding) - I have one simple question for you: When someone says "Customer Service", what comes to mind? For me, as a virtual company and an online shopping enthusiast: Long hold times on the phone or via chat (yes - I have had to be…

Oh My! Subject Line Faux Pas

Subject Line Faux Pas | Kopf Consulting

Grabbing your reader's attention is one thing. Infuriating your audience to the point of a mass unsubscribe is another! Earlier this week, a company sent out a newsletter with this subject line: No is just another word for Yes… I'll give you a moment to guess how this was received when their subscribers are predominately…