Our mission statement: Ensure you avoid wasting time mastering tasks that can easily be completed by us!
It’s that simple. Let us be the one who builds your automations, registers your domain, migrates your website, sets up your podcast, performs monthly maintenance on your website, or assists with hiring new members of your staff!
Listen, time is money and we don’t want you to waste either. We believe in full transparency so everything you need to know about us is on this website (I, the owner, am an open book – one of the many reasons why people love working with me and trust the contractors I hire). We have no desire to force you into a call in order to learn about our packages and prices.
If you need to connect with us, we want the engine already running, the car packed, and everything ready to go! Yes, you will have questions about the specifics (we will have our own list of questions as well); however, we don’t want to spend a lot of your valuable time with long sales pitches before scaring you off with high prices!
A few things to know before deciding to work with us:
1. We only take on a small number of clients at a time. If all spots have been filled, we will state this on our site. If you choose to join our wait list, we will keep your information on file and may periodically check in to see if you are still interested in our services. When a spot becomes available (either a contract has ended, the client needed to grow beyond the hours available, or all work was completed and services were no longer needed), we will contact the next prospective client on our wait list.
2. We apologize but we do not work evenings, weekends, or holidays. We have a very heavy workload and believe in balancing work and play (balanced mind + balanced life = happiness).
3. We prefer to correspond via email as it allows us to keep an accurate record of all communications and task descriptions. If you prefer to have someone at your disposal all day via Skype, Slack, Voxer (or a similar communication option) for questions and/or feedback – we may not be the right match for you. We do invite our clients to schedule meetings if needed and provide a link to our calendar and our Zoom link.
4. We make every attempt to be a one-stop shop. This means we know A LOT of people in complementary fields so if there is something we can not do (high-level coding, graphic design, copywriting, etc), more than likely we will have a few references of people who can and will subcontract the work to them, taking the role as a project liaison (with your permission of course!)
Types of Service
We have something for everyone looking for a Virtual Tech Manager for their business. Need dedicated/long term support? Check out our Flex Support and Pay As You Go. Prefer One Time Services or Short Term Support? We have Quick Gigs and Temp Tech waiting for you. Look for something else? Keep scrolling! We have our management, maintenance, and hiring services at the bottom.
Dedicated Services
We offer two types of dedicated services: Flex Support and Pay As You Go.
Packages as low as
- an hour
- * Sold in Packages of 15, 10, or 5 hours
- Hours are good for 90 days
*Via UpWork
- an hour
* Only pay for what you use!
Ideal for 0-5 hours a week
Flex Support Plan
- All hours are prepaid and expire after 90 days (from date of purchase)
- All time is monitored via HoneyBook App through your client portal
- No long term contracts
- Packages come in 5, 10, or 15 hours increments.
- 5 hours – $350 (saving $75 a month)
- 10 hours – $650 (saving $100 a month)
- 15 hours – $900 (saving $125 a month)
Pay As You Go
- All pay as you go services are managed via UpWork
- You only pay for time used. No prepayment or packages.
- Available for clients wanting 0-5 hours a week but aren’t sure if the work will be consistent.
- Screenshots are taken of work, Upwork automatically deducts payments on a weekly basis
- $75 an hour
One Time Services
We offer three types of short term/one time services: Temp Tech, Quick Gigs, and Workflow Audit
(Pre-Determined)
Starting as Low As
- per project
* All tasks are pre-defined. Custom requests are not available.
(Customizable)
- per hour
- * Best suited for short term support or one time tasks. Two payment options available.
(i.e. Automation Audit)
- per workflow
- * All audits are required and go from the beginning to end of your workflow
Management, Maintenance, and Hiring Services
We offer several types of management, maintenance, and hiring services: CRM, EMS, or CMS Monthly Maintenance, Podcast Set Up and Management, and Freelancer or Virtual Assistant Hiring Services.
Starting as Low As
- per month
- * CRM, Email Marketing System, or WordPress Maintenance. Bundles Available.
Starting as Low As
- per show
- * Podcast Setup services can be bought alone or at a discounted rate when bundled with management services.
Starting as Low as
- per hire/person
- * Freelancer Hiring are for any industry while VA Matching is for Virtual Assistants Only
Need time to decide? Take us with you! Download our portfolio with task ideas, package information, testimonials, and examples of our work. We will be right here when you are ready to get started!
Prefer to discuss your options with us? Click here or below to book a consultation.
FAQ
- You have a lot of options available and it is a little confusing/overwhelming. How do I know which one to choose?
- You are always welcome to schedule a call for clarification! For a quicker answer: If you know you are going to use a few hours each week where you will be clocking about 5-15 hours a month, we would recommend Flex Support to save yourself money. If you think you will only need us every blue moon for various tasks, Pay As You Go is the way to go. Just need support help on one project, one task, or a list of tasks that once done – you are set and no longer need support, Temp Tech would be the right solution for you. Quick gigs are best suited for someone who is looking for a Fiverr like approach, their exact need matches the Gig available (domain migration, podcast set up, email set up, Zapier integration, etc). Quick Gigs are not customizable but their inflexibility makes the more affordable as they are one and done.
- You are always welcome to schedule a call for clarification! For a quicker answer: If you know you are going to use a few hours each week where you will be clocking about 5-15 hours a month, we would recommend Flex Support to save yourself money. If you think you will only need us every blue moon for various tasks, Pay As You Go is the way to go. Just need support help on one project, one task, or a list of tasks that once done – you are set and no longer need support, Temp Tech would be the right solution for you. Quick gigs are best suited for someone who is looking for a Fiverr like approach, their exact need matches the Gig available (domain migration, podcast set up, email set up, Zapier integration, etc). Quick Gigs are not customizable but their inflexibility makes the more affordable as they are one and done.
- What is the difference between flex support clients and pay as you go clients?
- The main difference between flex support and pay as you go clients is the reduced rate for buying hours in bulk. The turn around time for both parties is 48-72 hours during the business week. We do request that all projects with due dates have a due date within 48 hours. We do not guarantee same day turn-around and request 24 hours to respond to emails. All time-frames quoted are during the business week (Monday through Friday from 9am to 2pm EST). Anything after 2pm is considered next business day.
- The main difference between flex support and pay as you go clients is the reduced rate for buying hours in bulk. The turn around time for both parties is 48-72 hours during the business week. We do request that all projects with due dates have a due date within 48 hours. We do not guarantee same day turn-around and request 24 hours to respond to emails. All time-frames quoted are during the business week (Monday through Friday from 9am to 2pm EST). Anything after 2pm is considered next business day.
- You stated you prefer email. Does this mean I can never call you?
- Of course you can call; however, we believe in full disclosure and we are normally working from the time we start our day until the time we end our day so all calls will be forwarded to voicemail and won’t be checked until the start of the next business day. We do not return calls. We will simply reply to your inquiry via email (so please leave an email address instead of a phone number if you are not a current client). This is why we strongly encourage our clients to email us if they have questions or concerns and to put (with discretion) “Urgent” in the email subject if something needs our attention right way. We do not utilize any type of real time instant messaging services such as Skype, WhatsApp, Slack, or others that are not listed here.
- Of course you can call; however, we believe in full disclosure and we are normally working from the time we start our day until the time we end our day so all calls will be forwarded to voicemail and won’t be checked until the start of the next business day. We do not return calls. We will simply reply to your inquiry via email (so please leave an email address instead of a phone number if you are not a current client). This is why we strongly encourage our clients to email us if they have questions or concerns and to put (with discretion) “Urgent” in the email subject if something needs our attention right way. We do not utilize any type of real time instant messaging services such as Skype, WhatsApp, Slack, or others that are not listed here.
- We would like to schedule regular meetings to discuss projects. How would that work?
- Every program has its own personal calendar link to schedule meetings. Meetings are not to be scheduled outside of your designated calendar. If a request is sent via email, you will be redirect to the appropriate calendar link. Only the paying client or those who have approved via a liability waiver can schedule a meeting. If your project includes a subcontractor, they will not be present during any calls. Any requirements will be communicated through us to any secondary support. We also attempt to keep expectations realistic – meaning there isn’t a reason we should meet three times when we are setting up a domain for you; BUT, we also don’t believe in only meeting once if we are providing Virtual Assistant Matching Services! If meetings are not included (Quick Gigs) or the number of meetings provided are insufficient (only 1 for Freelancer services and 3 for VA Matching Services), you are always welcome to purchase additional consultations here.
- Every program has its own personal calendar link to schedule meetings. Meetings are not to be scheduled outside of your designated calendar. If a request is sent via email, you will be redirect to the appropriate calendar link. Only the paying client or those who have approved via a liability waiver can schedule a meeting. If your project includes a subcontractor, they will not be present during any calls. Any requirements will be communicated through us to any secondary support. We also attempt to keep expectations realistic – meaning there isn’t a reason we should meet three times when we are setting up a domain for you; BUT, we also don’t believe in only meeting once if we are providing Virtual Assistant Matching Services! If meetings are not included (Quick Gigs) or the number of meetings provided are insufficient (only 1 for Freelancer services and 3 for VA Matching Services), you are always welcome to purchase additional consultations here.
- What happens if I want to switch from being a pay as you go client to flex support or vice versa?
- If we have a spot available, we are more than happy to switch you over in accordance with your contractual obligations. In other words, if you are pay as you go and we have a flex support spot available, we can switch you over ASAP (the new hours will be delegated once the contract is signed and the first invoice is paid). If you are a Flex Support client looking to switch to pay as you go, (if space is available) your switch will take place once all remaining hours are used or have expired (whichever happens first).
- If we have a spot available, we are more than happy to switch you over in accordance with your contractual obligations. In other words, if you are pay as you go and we have a flex support spot available, we can switch you over ASAP (the new hours will be delegated once the contract is signed and the first invoice is paid). If you are a Flex Support client looking to switch to pay as you go, (if space is available) your switch will take place once all remaining hours are used or have expired (whichever happens first).
- What if I am just not happy with the work or I don’t believe we are a good match?
- You would be the first but stranger things have happened. If we are not able to provide the quality work you are expecting or you decide we are not a great match (or we decide we may not be the best company for you) – we will terminate your contract/agreement in compliance with our cancellation notice. We do not have a money back guarantee as we have extremely short term contracts. As all work is digital in nature, we also do not offer refunds of any sort. If you are a Temp Tech or Pay As You Go client, you are welcome to cancel your UpWork contract at any time.
- You would be the first but stranger things have happened. If we are not able to provide the quality work you are expecting or you decide we are not a great match (or we decide we may not be the best company for you) – we will terminate your contract/agreement in compliance with our cancellation notice. We do not have a money back guarantee as we have extremely short term contracts. As all work is digital in nature, we also do not offer refunds of any sort. If you are a Temp Tech or Pay As You Go client, you are welcome to cancel your UpWork contract at any time.
- For certain projects, is it possible to block time with you to exclusively work with me?
- To honor our commitment of full transparency – no, as that would not be fair to the other clients of Kopf Consulting. We work on a very strict 48-72 hour turn-around time. For this reason, all days/times during business hours need to be available for meetings, tasks, and urgent issues. By restricting hours/days to one client, we are taking them away from another that may have an extremely urgent issue that needs attention or routine tasks that need to be completed.
- To honor our commitment of full transparency – no, as that would not be fair to the other clients of Kopf Consulting. We work on a very strict 48-72 hour turn-around time. For this reason, all days/times during business hours need to be available for meetings, tasks, and urgent issues. By restricting hours/days to one client, we are taking them away from another that may have an extremely urgent issue that needs attention or routine tasks that need to be completed.
- On average, how long does it take to complete tasks?
- Again, this depends on the service you are requesting. For current clients (Flex Support, Pay as You Go, and Temp Tech) – tasks are completed within 48-72 hours. For secondary services, we give ourselves thirty days for Virtual Assistant Hiring Services, two weeks for freelancer hiring services, seven days for most Quick Gigs, and monthly maintenance is completed at the beginning of the month each month to keep all accounts in sync or on Fridays of each week for weekly check-ins.
- Again, this depends on the service you are requesting. For current clients (Flex Support, Pay as You Go, and Temp Tech) – tasks are completed within 48-72 hours. For secondary services, we give ourselves thirty days for Virtual Assistant Hiring Services, two weeks for freelancer hiring services, seven days for most Quick Gigs, and monthly maintenance is completed at the beginning of the month each month to keep all accounts in sync or on Fridays of each week for weekly check-ins.
- Can we hire you to do work for our clients?
- Kopf Consulting does not subcontract to companies where we will execute on their behalf. In other words, if someone is paying you/your company to provide a service and we are fulfilling that service on your behalf – we would be servicing you as a contractor, not as a client. This service is no longer offered. We would be more than happy to help you with your freelancer or VA search but do not offer subcontractor services.
- Kopf Consulting does not subcontract to companies where we will execute on their behalf. In other words, if someone is paying you/your company to provide a service and we are fulfilling that service on your behalf – we would be servicing you as a contractor, not as a client. This service is no longer offered. We would be more than happy to help you with your freelancer or VA search but do not offer subcontractor services.
- You have said “we” a lot. How many people do you employee?
- While Kopf Consulting is a one-man show, there are times when projects may be subcontracted (at the authorization of the client). As I, the owner, do have a tendency to work with the same subcontractors over time, the “we” would include those potential hires – again depending on the task.
Did we miss answering one of your questions? Please ask it here and we may even add it to our list so others can benefit from your question and our response.
Ready To Get Started?
If everything works for you and you are ready to go, let’s schedule a time to iron out the details. It is extremely important that this is the best match for both of us. We screen all of our clients carefully to ensure we will have the best working relationship and we can honor all assigned tasks.
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