Our goal is to ensure you avoid wasting time mastering tasks that can easily be completed by us! Let us be the ones who register your domain, migrate your website, setup your podcast, perform monthly maintenance on your website, or assist with hiring new members of your staff!

Listen, time is money and we don’t want you to waste either. We believe in full transparency so everything you need to know about us is right here. We have no desire to force you into a call in order to learn about our packages and prices.

If you need to connect with us, we want the engine already running, the car packed, and everything ready to go! Yes, you will have questions about the specifics (we will have our own list of questions as well); however, we don’t want to spend a lot of your valuable time with long sales pitches before scaring you off with high prices!


A few things to know before deciding to work with us:

  1. We are only providing Maintenance Packages, Specific Task Based Services, and Hiring/Matching Services at this time.  Kopf Consulting is not accepting new dedicated VA clients now or in the foreseeable future. If you are looking for dedicated VA services, you are welcome to join our mailing list to be informed when we open up enrollment again, join our waitlist, or utilize our Freelancer or Virtual Assistant Matching Services.

2. We apologize but we do not work evenings, weekends, or holidays.  We have a very heavy workload and believe in balancing work and play (balanced mind + balanced life = happiness).

3. We prefer to correspond via email as it allows us to keep an accurate record of all communications and task descriptions. If you prefer to have someone at your disposal all day via Skype (or a similar communication option) for questions and/or feedback – we may not be the right company for you. We do invite our clients to schedule meetings if needed and provide a link to our calendar and our Zoom link. If meetings are not included in your services, we will redirect you to a consultation purchase link.
 

Types of Service

We offer three types of services: Monthly Maintenance, Specific Task Based Services, and Hiring/Matching Services

CRM, EMS, or CMS Monthly Maintenance
Starting as Low As
$49
  • per month
  • *CRM, Email Marketing System, or WordPress Maintenance. Bundles Available.
Specific Task Based Services
Starting as Low As
$49
  • per project
    *All tasks are pre-defined but a range of tasks are available to meet most needs.
Freelancer Hiring Services
Starting as Low as
$99
  • per hire/person
  • * Freelancer Hiring are for any industry while VA Matching is for Virtual Assistants Only

Prefer to discuss your options with us? Click here or below to book a consultation.


FAQ

  1. So you don’t offer any Virtual Assistance?
  2. You stated you prefer email. Does this mean I can never call you?
    • Of course you can call; however, we believe in full disclosure and we are normally working from the time we start our day until the time we end our day so all calls will be forwarded to voicemail and won’t be checked until the start of the next business day. We do not return calls. We will simply reply to your inquiry via email (so please leave an email address instead of a phone number if you are not a current client). We do not utilize any type of real time instant messaging services such as Skype, WhatsApp, Slack, or others that are not listed here.

  3. We would like to schedule regular meetings to discuss projects. How would that work?
    • Each program we offer comes with its own limited number of meetings (if any at all). We attempt to keep expectations realistic – meaning there isn’t a reason we should meet three times when we are setting up a domain for you; BUT, we also don’t believe in only meeting once if we are providing Virtual Assistant Matching Services! If meetings are not included or the number of meetings provided are insufficient, you are always welcome to purchase additional consultations here.

  4. What if I am just not happy with the work or I don’t believe we are a good match?
    • You would be the first but stranger things have happened.  If we are not able to provide the quality work you are expecting or you decide we are not a great match (or we decide we may not be the best company for you) – we will terminate your contract in compliance with our cancellation notice.  We do not have a money back guarantee as we have extremely short term contracts. As all work is digital in nature, we also do not offer refunds of any sort.

  5. On average, how long does it take to complete tasks?
    • Again, this depends on the service you are requesting. We give ourselves thirty days for Virtual Assistant Hiring Services, two weeks for freelancer hiring services, seven days for most one-time tasks, and monthly maintenance is completed at the beginning of the month each month to keep all accounts in sync.

  6. Can I just buy a few hours from you for quick VA services?
    • We have discontinued our traditional Flex Support program and have placed our dedicated VA Services on hold. We are more than happy to help you find a Freelancer or Virtual Assistant that works best for your business. Take a look at our Specific Task Based/One Time services and see if what we offer aligns with your needs.

  7. Can we hire you to do work for our clients?
    • Kopf Consulting does not subcontract to companies where we will execute on their behalf. In other words, if someone is paying you/your company to provide a service and we are fulfilling that service on your behalf – we would be servicing you as a contractor, not as a client. We would be more than happy to find referrals for you but do not offer subcontractor services.

Did we miss answering one of your questions?  Please ask it here and we may even add it to our list so others can benefit from your question and our response.


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