Kopf Consulting, LLC – Privacy Policy
Last updated: August 9, 2026
1. Scope and Purpose
Thank you for visiting kopfconsulting.org (the “Website”). Kopf Consulting, LLC (“Kopf Consulting,” “we,” “us,” or “our”) provides virtual tech assistance, CRM and email marketing support, WordPress services, and related consulting to small businesses and solopreneurs.
This Privacy Policy explains what information we collect through the Website and Website-related tools, how we use and share that information, and the choices you may have regarding your information.
This policy applies to personal information collected through this Website and through forms, scheduling, checkout, and other online tools that Kopf Consulting makes available through or links to from the Website for inquiries, subscriptions, purchases, and similar Website-related activities. Some of these tools are provided by third-party service providers and are also subject to those providers’ own privacy policies.
This policy does not govern information collected solely in connection with an active client engagement under a separate service agreement, or information collected by third-party websites and services that you visit independently through links on our Website.
We may update this policy from time to time. The “Last updated” date above reflects the most recent revision.
2. Information We Collect
Information You Provide Directly
We collect personal information when you voluntarily provide it to us, such as when you:
- Submit an inquiry through a contact or inquiry form
- Book a call through our scheduling system
- Subscribe to our blog or email list
- Complete the “Find My Best Fit” tech-support matchmaker quiz
- Purchase a digital product, template, or service through our Shop
- Sign up for a freebie, resource, or lead magnet
- Correspond with us by email or through another Website-related communication method
Depending on the interaction, this information may include your name, email address, phone number, business name, mailing address, and details you choose to share about your business, technology, or support needs, including answers to forms, quizzes, or surveys.
If you make a purchase, payment information is submitted directly to the third-party payment processor used for the transaction. Kopf Consulting does not receive or store your full payment-card number.
Information Collected Automatically
When you visit the Website, certain technical information may be collected automatically, including:
- IP address
- Browser type and operating system
- Device and browser information
- Referring and exit pages
- The website or source that referred you to us
- Pages visited
- Time spent on the Website
- Click and interaction activity
- General geographic location, typically at the city or regional level and derived from an IP address
This information may be collected through cookies, pixels, tags, and similar technologies and is used primarily to understand how visitors use the Website, measure marketing performance, maintain Website functionality and security, and improve the Website and our services.
3. Cookies and Tracking Technologies
We use cookies and similar technologies to operate and understand the Website and to measure the effectiveness of our marketing.
Tools used on the Website may include:
- Google Analytics – to understand overall Website traffic and usage patterns
- Google Tag Manager – to manage tags and scripts used on the Website
- Meta Pixel – to measure activity related to Facebook and Instagram advertising and audiences
- Pinterest Tag – to measure activity related to Pinterest advertising and content
- LinkedIn Insight Tag – to measure activity related to LinkedIn advertising
These technologies may collect information about your visits and interactions with the Website and may associate that activity with information held by the applicable platform.
Each third-party provider processes information according to its own terms, privacy practices, and policies. Kopf Consulting does not control how those companies independently process information beyond the settings and configurations available to us.
You can control cookies through your browser settings and, where available, through the privacy and advertising controls provided by Google, Meta, Pinterest, and LinkedIn.
Disabling certain cookies or tracking technologies may limit some Website functionality or our ability to measure Website and advertising performance.
4. How We Use Your Information
We may use information collected through the Website to:
- Respond to inquiries and provide information about our services
- Schedule and manage consultations
- Process purchases made through our Shop
- Deliver requested products, resources, or information
- Send newsletters, blog updates, and marketing communications when you have subscribed or otherwise consented to receive them
- Analyze quiz or matchmaker responses and recommend a support option
- Personalize and improve the Website and our service offerings
- Understand Website traffic, visitor behavior, and marketing performance
- Maintain the security, reliability, and proper functioning of the Website
- Detect or prevent fraud, misuse, or other security concerns
- Maintain appropriate business and transaction records
- Comply with applicable legal obligations
Kopf Consulting does not sell or rent personal information for monetary consideration.
5. How We Share Information
We may share personal information with third parties when reasonably necessary to operate the Website, provide requested services, process transactions, maintain our business, or comply with legal obligations.
These third parties may include:
Service Providers
We may use service providers that help us operate the Website and our business, such as our website host, HoneyBook or other inquiry and client-management tools, scheduling providers, email and communication services, payment processors, cloud and file-storage providers, and security or technical service providers.
These providers may process information as necessary to provide their services to us and in accordance with their applicable agreements, terms, and privacy policies.
Analytics and Advertising Providers
We may share Website interaction and technical information with the analytics and advertising platforms described in Section 3.
Legal and Safety Purposes
We may disclose information when required by law, subpoena, court order, or other valid legal process, or when we reasonably believe disclosure is necessary to protect our rights, investigate fraud or misuse, enforce an agreement, or protect the safety of Kopf Consulting, our clients, Website visitors, or others.
Business Transfers
If Kopf Consulting is involved in a merger, acquisition, reorganization, sale of assets, or similar business transaction, information may be transferred as part of that transaction.
6. Data Security
We take reasonable administrative and technical measures to protect information provided to us, including the use of SSL encryption for information transmitted through the Website.
However, no method of internet transmission, electronic storage, or security protection is completely secure, and we cannot guarantee absolute security.
You can also help protect your information by keeping account credentials confidential and using secure devices and internet connections when submitting information online.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and for legitimate business, legal, accounting, security, dispute-resolution, or record-retention purposes.
The amount of time information is retained may vary depending on the type of information, how it was collected, the reason it is needed, and any applicable legal or contractual requirements.
When information is no longer reasonably needed, it may be deleted, anonymized, or securely disposed of in accordance with our normal business practices.
8. Your Choices
Marketing Emails
Every newsletter or marketing email we send includes an unsubscribe link. You may unsubscribe from marketing communications at any time.
You may still receive transactional, administrative, or service-related communications when necessary to complete a transaction, respond to a request, or manage an existing business relationship.
Cookies and Tracking Technologies
You can manage or disable cookies through your browser settings and through privacy or advertising controls offered by applicable third-party platforms.
Access, Correction, or Deletion
You may contact us to request access to, correction of, or deletion of personal information we hold about you.
Requests are subject to applicable law and any legitimate legal, accounting, security, contractual, dispute-resolution, or record-retention requirements.
To submit a privacy-related request, use the contact information in Section 11.
9. Children’s Privacy
The Website is intended for business owners and is not directed to children under the age of 13.
We do not knowingly collect personal information online from children under 13. If we learn that personal information from a child under 13 has been collected through the Website, we will take reasonable steps to delete it.
If you believe a child under 13 has provided personal information to us, please contact us using the information in Section 11.
10. California Privacy Rights
California law provides certain privacy rights to residents when the California Consumer Privacy Act and California Privacy Rights Act (“CCPA/CPRA”) apply to a business.
Depending on the circumstances and applicable law, these rights may include the right to:
- Know what personal information a covered business collects and uses
- Request access to certain personal information
- Request correction of inaccurate personal information
- Request deletion of certain personal information
- Opt out of certain sales or sharing of personal information
- Exercise applicable privacy rights without unlawful discrimination
Kopf Consulting does not sell personal information for monetary consideration.
We may use the analytics and advertising technologies described in Section 3. Depending on how those technologies are used and the requirements of applicable law, certain disclosures to advertising platforms may be considered “sharing” for cross-context behavioral advertising.
If you are a California resident and have a question about your personal information or would like to submit a privacy-related request, please contact us using the information in Section 11.
11. Contact Us
If you have questions, requests, or concerns about this Privacy Policy or our handling of your information, contact us at:
Kopf Consulting, LLC
73 Turnpike Street #1100
North Andover, MA 01845
United States
Email: contact@kopfconsulting.org