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Welcome! If you are looking short term technical support with your digital marketing apps, you have come to the right place! My temp tech program is ideal for any entrepreneur, solopreneur, small business, or other who wants to save money by avoiding long terms contracts (and/or retainers) without sacrificing quality and experience. Enough said? Great! Click the button below to get complete our intake form.


How it Works (i.e. Terms and Conditions and FAQ)

Flex Support - How does it work | Kopf Consulting
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As Kopf Consulting is always growing and expanding, I have decided to introduce a new version of the Flex Support program. Now introducing: Temp Tech.

How does this work?

Temp Tech is exactly how it sounds, it is temporary tech support for businesses who just want to bring someone on for a specific project, task, or short term. Freelancers are looking for long term relationships and recurring income. Kopf Consulting has that with previously established programs. This allows me to still assist small businesses without drastically increasing my client load.

So how does it work? Temp Tech projects go through TWO steps. First is submitting your RFP/RFS (request for proposal/services). Once received, your request will be reviewed to determine if it is services I provide (so please be as detailed as possible). If so, initially approved projects are invited to schedule a consultation to ensure we are a good fit (I am not right for everyone and everyone is not right for me). If we agree to move forward, depending on the type of project – you are invited to either sign up to work with me via UpWork or are invoiced for a set number of estimated hours (all work outside of UpWork requires prepayment).

What’s the difference between going through UpWork and being invoiced (Prepayment)?

Disclaimer for both: If asked – I will provide a VERY loose estimate of hours. I have been doing this for over 15 years and two projects that are identical in description, can be worlds apart in terms of execution. For this reason, I prefer not to provide an estimate unless it is prepaid work.

With UpWork, there is no interruption of work. Once the UpWork offer is sent and accepted, work begins and continues until the project is completed. You are also able to cap the hours yourself in the system.

For prepaid work: I will send an invoice based on HALF of that estimate of time (so if I estimate 4 hours, you are invoiced for two). Once I hit the prepaid time, all work stops and I will provide another estimate. At that time you can decide if you want to finish the project yourself or purchase additional time (with a better estimate as I will have already been working on the project) so that I can finish it.

Why did I create this program?

Honestly, I have hit a wall with my retainer clients and pay as you go and no longer want to expand in those two areas. This option allows me to continue to serve small business on a temporary basis so I am not overloaded or overwhelmed.

What’s the difference?

There are several important differences to acknowledge with this new plan.

  1. The turn around time for projects is dependent on the project. Estimated completion dates are given once the project is discussed. Something small may take 48-72 hours while something larger may take a week or more (again this would be discussed in our meeting).

  2. All work is submitted via a support app instead of email. Any work sent via email will have a support ticket created on its behalf; however, it will not be inputted until it is seen so it may create a delay. It would be highly recommend to use the support system provided. 

  3. This plan is self-maintained. If you pre-purchase yours hours, you will have a client portal in order to determine how many hours have been used and how many hours are remaining. If you decide to use UpWork, the system has a Work Diary to see how much work has been completed and how many hours have been used.

So why should I do this?

Kopf Consulting has been around for over 15 years. During this time, I have had many clients come and go for several reasons: 1) business wasn’t doing as well as they hoped and they needed to cut overhead, 2) there just wasn’t enough work to meet the activity requirement, or 3) their business has up/down, busy/quiet seasons (a norm for our health coach clients and fitness clients), and it would be months before they needed me again. This resolution allows small business to work with the Kopf Consulting without having to worry about long term budgeting, finding the work, or looking for help when you finally need it!

FAQ

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What is the rate?

The hourly rate for service is $75. UpWork charges in 10 minutes increments. Pre-paid invoices are given an estimate one time and charged 1/2 of that estimate in whole hours (with one hour being the minimum).

I have several launches throughout the year where I may need your help but it could be last minute, how would that work?

All tasks, projects, or assignments would need to be planned accordingly. This plan is temporary support but it is not on call/on demand support – I still have a full time client load. If you know you have a launch coming up, allow at least 2 or more weeks for work to be completed, this way you can ensure everything is received in a timely manner and updates/troubleshooting/corrections can be made before things go live.

What type of tasks can I send you?

Kopf Consulting no longer offers Tech Management. This means any tasks sent should deal directly with the technical aspect of a digital marketing app or the integration of apps. This excludes administrative tasks, research, social media management, graphic design, copywriting, or a few others. Again, be as detailed as you can be in your request and I will respond to what I can and cannot do.

If you are interested in participating, please complete this form or click the button below.

Still have questions before getting started? Send them here!

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